[New post] Harry Robinson Buick GMC Wins 2021 DealerRater GMC Dealer of the Year Award
arkansastrucks posted: " Excited is an understatement! We got FOUR!! 2021 DealerRater Awards! "Car buyers have spoken and have identified Harry Robinson Buick GMC as the best GMC dealer to do business with in United States," said DealerRater General Manager Jamie Oldershaw. "
Excited is an understatement! We got FOUR!! 2021 DealerRater Awards!
"Car buyers have spoken and have identified Harry Robinson Buick GMC as the best GMC dealer to do business with in United States," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Harry Robinson Buick GMC speak volumes of the top-notch experiences they provide to customers."
Thank you to all of our customers for sharing your positive car buying, service & body shop experiences. We can't do this without yall's support. Thank you so much.
We have been so blessed by our customers that since 2014 we have won Arkansas Dealer of the Year for both Buick & GMC.
In 2019, we had the honor of winning the state titles for Arkansas & also the National title for Buick.
When we got the news yesterday that we had won not only the Arkansas Dealer of the Year titles for Buick & GMC, but also the National Dealer of the Year for GMC we were over the moon!
It's an honor to win the competition. It's not an award that's just handed to everyone. It takes a competitive nature to win these awards. The competition being, who has the happiest customers. We want to win that competition every year!
Thank you to our customers & also our employees. The byproduct of happy employees is happy customers. These awards couldn't have been won without the awesome employees who strive for excellence in taking care of our customers & providing the very best shopping, buying, service &/or body shop experience we can.
Thank you doesn't begin to cover how we're feeling today! We are shouting THANK YOU!!!
Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater
Fort Smith, AR – 1/27/2021 – Harry Robinson Buick GMC has been awarded a 2021 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
"Car buyers have spoken and have identified Harry Robinson Buick GMC as the best GMC dealer to do business with in United States," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Harry Robinson Buick GMC speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Harry Robinson Buick GMC on its customer service, quality of work, friendliness, pricing and overall experience.
Harry Robinson Buick GMC has demonstrated consistently high PowerScore ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.
"Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Oldershaw.
DealerRater has an audience reach of more than 34 million consumers each month.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore rating of 4.0 out of 5.0. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.
"We'd like to congratulate Harry Robinson Buick GMC and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Harry Robinson Buick GMC stands out amongst its peers in Arkansas."
ABOUT DEALERRATER
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6.5 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.
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